Walk Through Mountain Paradise
The below is a walk through demonstrated by our staff so that you find most of the things in your room required for your stay. There is a walkie-talkie for your use in the room to connect with us too.
Pre – Arrival
- New online self check- in facility by filling the details via the link sent
- Online Declaration
- Online communication of our safety and hygiene protocols
Check-In
- Checking of body temperature on arrival with Clinical Infrared Thermometer
- Face Masks provided for your use upon request
- Disinfecting baggage at time of check-in and Hand sanitization after luggage delivery
Housekeeping
- Sanitization of all high-risk touch points in the room before check-in
- Room handed over after sanitization
- All room amenities sanitized before being placed in the room
- Guest Linen is washed at a temperature above 60 degrees
- Soiled and clean linen transferred in different containers to avoid cross contamination
Common Guest Areas & Activities
- Frequent sanitization of all high-risk touch points
- Frequent hand sanitization by all staff members
- Sanitizer available for guest use in all public areas
- Social distancing norms (min 2 meters) to be observed by guests and employees alike
- Restaurant floors mopped using appropriate disinfectant / water above 60 degrees, after every meal period
- All vehicles etc. sanitized before and after every activity
- Social distancing norms (min 2 meters) during nature walk
Check Out
- Contactless bill payment available via UPI or online link
- Invoice sent via email attachment as PDF
- Feedback collection is online